![]() ![]() This will produce one log file on your desktop: mb-check-results.zip.Double-click to run MB-Check and within a few second the command window will open, then click "OK".Download MB-Check and save to your desktop.NEXT: Create and obtain an mb-check log.NOTE: These two files will be collected by the MB-Check Tool and added to the zip file for you This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt.Double-click to run FRST and when the tool opens click "Yes" to the disclaimer.You can check here if you're not sure if your computer is 32-bit or 64-bit NOTE: You need to run the version compatible with your system. Download FRST and save it to your desktop.FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs.Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.
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